Legal
Privacy Policy
How we collect, use, and protect your information when you visit this site or work with our studio.
In plain English
We collect only what's needed to plan your project — contact details, budget range, and space info.
We never sell your personal information to anyone, for any reason.
You can ask to see, correct, or delete your data at any time.
Cookies help the site run smoothly — you're always free to turn them off in your browser.
Information we collect
We collect information you give us directly — for example, when you fill in a consultation booking form, a contact form, or subscribe to updates. This typically includes your name, email address, phone number, and details about your project (budget range, space size, location, and description).
We also collect limited technical information automatically when you use our website, such as your IP address, browser type, device type, and pages visited, through cookies and similar technologies.
How we use your information
We use the information we collect to respond to enquiries, schedule and manage consultations, provide quotes, deliver our design and furniture services, and communicate with you about your project.
With your consent, we may also use your contact details to send updates about our work, offers, or studio news. You can opt out of these at any time.
We use aggregated, non-identifying technical data to understand how the website is used and to improve it.
Data retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, including any ongoing project, legal, accounting, or reporting requirements.
Where you have not proceeded with a project, enquiry details are generally retained for a limited period before being deleted or anonymised.
Your rights
Depending on applicable law, you may have the right to access, correct, delete, or restrict the use of your personal information, and to withdraw consent for marketing communications at any time.
To exercise any of these rights, contact us using the details at the end of this policy.
Data security
We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's privacy
Our services are directed at adults and businesses. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time to reflect changes in our practices or for legal reasons. The date at the top of this page indicates when it was last revised.
